The worst affected things after any Windows Update are Display Drivers. Some of the users who have AMD Radeon video cards installed on their PC have reported display problems, specifically with AMD Radeon HD 2000, 3000, and 4000 series adapters. Options for preferred resolution and ability to use multiple monitors have gone missing, as Windows is now using Microsoft Basic Display Driver. In this guide, we will help you to fix display problems AMD Radeon video cards.
Windows® 10 Support This is a Technical Preview driver with full WDDM 2.0 support for Windows® 10 and DirectX® 12 on all Graphics Core Next (GCN) supported products, -AMD Radeon™ HD 7000 and newer graphics products. Official driver support for AMD products will be available when Microsoft launches Windows® 10 on July 29 th, 2015.
I have hp pavilion g6 laptop. It has amd radeon hd 6470m (HD 6470m + amd m880G with hd 4250), amd phentom ii p960 cpu, 4gb ram and windows 10.
Install Windows Update KB4057291:
It is always recommended to install drivers through the Windows 10 Update. The company has rolled out to fix the incorrect driver through the Windows Update KB4057291. It will automatically install a driver to restore the multi-monitor display and resolution control capabilities.
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Go toStart > Settings > Update & security, then Check for updates and install the update to resolve your issue. In case you still don’t find it, you can also go to the Microsoft Update Catalog website to install the update.
Amd Radeon 6470m Windows 10 1
Rollback to the old Driver:
Search for Device Manager in Start Screen, and open it.
Expand Display adapters, and right-click on the adapter that has the problem, and then select Properties.
Switch to the Driver tab, and see if you have the “Roll Back Driver” option enabled.
If yes, try it and it might take you to the right version.
Reinstall the recommended Driver:
If the Windows Update is not able to resolve the problem, you will have to follow a crude method to delete the driver from the system and install the recommended driver.
Search for Device Manager in Start Screen, and open it. Expand Display adapters, and right-click on the adapter that has the problem, and then select Properties.
Switch to the Driver tab and verify if the driver version is 22.19.128.0. If yes, select Uninstall Device.
Now check the box that says, “Delete the driver software for this device.” It will make sure that in future, no problematic driver will be installed.
The computer will restart. Once the system is online, reopen Device Manager. Select any device, then click Action > Scan for hardware changes.
You may have to repeat the steps multiple time unless Windows quits on driver version is 22.19.128.0, and installsthe recommended driver 8.970.100.9001.
The chances are that this will resolve your issue, if not, you may have to report it using the Feedback Hub.
Next, Go to Start > Settings > Update & security, then Check for updates and install any available updates.
That said, here is a tip from my personal experience. Go to Settings > Update & Recovery > Troubleshoot. Here you have tons of options to fix problems with Windows 10. You can choose to run “Hardware and Devices” and it may work for you.
Amd Radeon Hd 6470m Graphics Driver Windows 10
All the best!
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